Frequently Asked Questions (FAQs)
What types of caravans do you service and repair?
We provide servicing and repairs for all kinds of caravans including camper trailers, campervans, and motorhomes. No matter the make, model, or age, our experienced team can handle it. We work with both single-axle and dual-axle vans. Whether it’s a routine service or complex repair, we’ve got the tools and skills required. Your caravan is in good hands with Allovaoz.
How often should I get my caravan serviced?
It’s recommended that you service your caravan at least once every 12 months or every 10,000 km — whichever comes first. Regular servicing ensures your caravan stays safe, roadworthy, and ready for travel. It also helps identify potential issues before they become costly repairs. At Allovaoz, we offer comprehensive checks to keep you worry-free on your next journey.
Do you handle accident repairs and insurance claims?
Yes, we specialize in accident damage repairs and can assist you with the full insurance process. From structural repairs to cosmetic fixes, our team handles it all with care and precision. We know how stressful an accident can be, so we aim to make the repair process as smooth as possible. We’ll work directly with your insurer to save you time and hassle.
Can I bring in my caravan for modifications or upgrades?
Absolutely! We love helping caravan owners enhance their setups to suit their needs and travel style. Whether you want to install solar panels, improve your suspension, or redesign the interior, we can help. We offer custom solutions for comfort, safety, and efficiency. Just let us know what you have in mind, and we’ll bring your vision to life.
Are your technicians qualified and experienced?
Yes, all our technicians are highly trained, fully qualified, and passionate about caravans. With years of hands-on experience, we ensure every repair or service meets the highest standards. We stay updated on industry best practices and use advanced tools to deliver reliable results. At Allovaoz, your safety and satisfaction are always our top priorities.
How long will the servicing or repair take?
The time required depends on the type of service or repair needed. A standard caravan service may take a few hours, while accident repairs or upgrades can take longer. We always provide an estimated timeline before starting work. Our goal is to complete the job efficiently without compromising quality, so you’re back on the road quickly.
Do you use genuine or aftermarket parts?
We use both genuine and high-quality aftermarket parts depending on your preferences and availability. All parts we use are carefully sourced to ensure performance, safety, and durability. We always discuss options with you beforehand, so you’re fully informed. Whether you’re after original parts or affordable alternatives, we’ve got you covered.
Can I wait on-site while my caravan is being serviced?
You’re welcome to wait on-site for minor servicing, depending on availability and safety considerations. For larger jobs, we recommend dropping your caravan off and returning once the service is complete. We’ll keep you informed throughout the process with regular updates. Our goal is to make your experience as convenient and stress-free as possible.
Do I need to book an appointment in advance?
Yes, we encourage customers to book in advance to avoid wait times and ensure smooth scheduling. Caravan servicing and repairs can get booked out quickly, especially during peak travel seasons. You can call us or book online to secure your preferred date. Early booking helps us provide faster turnaround times and better service.
Where are you located and do you offer mobile service?
We are based in Logan Village and provide all our caravan services from our fully equipped workshop. This allows us to access all the tools and equipment needed for high-quality repairs. At this stage, we do not offer mobile servicing, but we’re always happy to arrange a convenient drop-off and pick-up time. Visit us for expert, friendly service close to home.